Data Science | Machine Learning | Analytics

Aspiring Data Scientist with a background in Incident Management and Middleware Support.
Currently working as a Major Incident Manager at HCLTech and pursuing a B.Sc. (Hons.) in Data Science & Artificial Intelligence from IIT Guwahati.
I have experience working in high-pressure production environments, managing critical incidents and working with cross-functional teams to restore services efficiently.
Over time, I developed a strong interest in data and analytical problem-solving. I am currently building skills in Python, machine learning, and data analysis, while working on practical projects.
Programming and Data
Python
SQL
Pandas
NumPy
Scikit-learn (learning)
Tools
Jupyter Notebook
Git
GitHub
Core Strengths
Incident Management
Root Cause Analysis
Problem Solving
Stakeholder Communication
Major Incident Manager
HCLTech
Managed high-priority incidents impacting business-critical systems
Coordinated with multiple technical teams to ensure timely resolution
Led incident bridge calls and handled stakeholder communication
Performed root cause analysis and contributed to long-term fixes
Middleware Support Engineer
HCLTech
Supported middleware applications in production environments
Investigated and resolved system issues
Maintained system stability and uptime
Student Performance Prediction (In Progress)
Building a machine learning model to predict student outcomes
Working on data preprocessing, feature selection, and model evaluation

B.Sc. (Hons.) in Data Science & Artificial Intelligence
IIT Guwahati (Ongoing)
I am working towards transitioning into a Data Scientist role where I can apply data-driven thinking to solve real-world problems and continue growing in analytics and machine learning.
LinkedIn: https://www.linkedin.com/in/thuankubuan-kamei-010925261
Email: kthuan781@gmail.com
Portfolio: To be updated